Support

Below you will find aa selection of articles to assist with your modules. If none of the articles below solve your problem, please feel free to contact us from the right hand side form on this page

Support

Syncing Payments FROM activeCollab to Xero

We have been asked an number of times about Syncing payments applied in ActiveCollab to Xero. We don't support this in Xero Invoice Manager. Here's why...

Xero Invoice Manager Support

If you are having issue connecting and posting to Xero with the AC module, please check the following BEFORE emailing us for support;

XIM - Invoices not making it to Xero

On some occasions, an invoice generated in ActiveCollab will be marked as successfully exported in AC, but when reviewing in Xero, it is not there.